Page Groups

Page groups allow more than one destination to be called at once. All destinations that answer are put into a conference, and can hear the caller. This differs from hunt groups, where only one destination can answer.

To add a new page group

  1. Log in to the VProvider web interface.
  2. If you wish to record calls to this page group, make a record group.
  3. Go to Features ยป Page groups.
  4. Click the “New” button.
  5. Enter the following:
    • A name for the page group.
    • Optionally a description.
    • Whether to ask SIP telephones to auto-answer. Please note that not all telephone models support this. Any that don’t will ring as normal.
    • Whether to play a beep to the caller when the caller is placed in the conference.
    • Whether destinations may talk. If set to yes, everyone in the conference may hear them.
    • Whether to allow destinations to forward calls onwards. This is not recommended as it can cause loops.
    • Which record group to use to record calls, if you have any.
    • Whether to display this page group in the control panel.
  6. Click the “Save” button.
  7. Click the “Add a destination” link.
  8. Choose the destination.
  9. Click the “Save” button.
  10. Repeat for other destinations as desired.
  11. Add a feature code to call the page group.