You can add features for a user or users quickly in one of two ways:

To add a small number of users

  1. Log in to the VProvider web interface.
  2. Go to Features » Add user.
  3. Enter the following:
    • The person’s title.
    • The person’s first name.
    • The person’s last name.
    • The person’s email address. This will also be used as their login to the web interface.
    • A number to forward to the user’s telephone.
    • The user’s telephone line to be configured on their SIP telephone.
    • Passwords for the telephone line, mailbox, and web login.
  4. Click the “Add and repeat” button.
  5. The features will be saved, and you will be returned to the same page to add another person.

To add many users

  1. Create a .csv file in the format below.
  2. Log in to the VProvider web interface.
  3. Go to Features » Import.
  4. Select the following:
    • The path to the .csv on your local machine.
    • The format of the file.
    • Whether to purchase numbers as needed. If you select “no” and do not already have the necessary numbers, the import will fail.
  5. Click the “Import” button.

The .csv file should have one user per line, with the following fields:

Title, First name, Last name, Role, Email, Web username, Web password, Number, Feature code, Telephone, Telephone password, Mailbox, Mailbox PIN, Use huntgroup, Page group feature code, COS

An example is:

Mr.,John,Doe,User,jdoe@example.com,jdoe@example.com,webpass,01234567890,,1234567,phonepass,1234,1234,No,,