Makes a call to a telephone line or number. When it answers, makes a second call to a number, bridging […]

Queues allow more callers than available destinations. Callers hear music on hold until a destination is free to take their

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A person is anyone allowed to log into the web interface. If your customer has no people, you will be

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Numbers, also known as DIDs or DDIs, are normal telephone numbers that external callers can use to call into the

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Default music on hold is provided by the system, but you may add your own. You must ensure that you

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Alerts allow you to be notified by email of abnormal or potentially fraudulent calls. For example, calls costing more than

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To view reports Log in to the VProvider web interface. Go to Reports, then the type of report you’d like

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